Accessing Our Services
Helios Psychology is a private billing practice. Full payment is required on the day of your session.
You can claim your session with private health insurance; however, the coverage varies by provider and policy, so we recommend checking directly with your private insurer beforehand.
Additionally, we also accept referrals from the following funding bodies:
Medicare Rebate
With an eligible Mental Health Care Plan from your GP, you can receive a rebate for part of your appointment fees.
You must visit your GP and get a Mental Health Care Plan and a formal referral, which can be forwarded to us in advance, or you can bring the hard copy with you on the day. You can then claim up to 10 individual sessions per calendar year.
The Medicare rebate amount for one session as of July 2026 is:
- Clinical Psychologist $149.05
- Registered Psychologist $101.55
For example, you pay the full fee of $265 and receive $149.05 back from Medicare, leaving an out-of-pocket fee of $115.95.
Please note that the exact rate for our psychologists may vary. For more detailed information, please get in touch with our admin team.
DVA Veteran Cardholders
At Helios Psychology, we welcome DVA Veteran cardholders eligible for psychological services. The Department of Veterans Affairs (DVA) covers mental health services for its members if clinically necessary.
Eligibility for Veteran Cardholders
- All conditions and mental health treatments are covered.
- Specific and accepted conditions are covered.
- Additionally, some cardholders may access fully funded mental health treatment under Non-Liability Health Care arrangements.
- To receive fully funded treatment, your White Card must cover mental health.
Regardless of your Veteran card type, you will require a valid referral from a General Practitioner before your appointment. For an initial treatment cycle, referrals can also come from a medical specialist, a treating hospital doctor, or a hospital discharge planner.
Treatment Cycle Details
Each referral lasts up to 12 sessions or one year, whichever comes first. After a treatment cycle ends, you need a new referral from your GP, medical specialist, treating hospital doctor, or hospital discharge planner to continue treatment. You can have as many treatment cycles as clinically necessary.
In some cases of severe or complex needs, you may receive tailored referral arrangements through the Risk Client Framework, approved by your GP.
Other Clinical Rebates
Additionally, our psychologists can see clients with approved funding for psychology from the following organisations:
Insurance Commission of WA (ICWA)
National Disability Insurance Scheme (NDIS), either self-managed or plan-managed
Workers Compensation
St John WA
Please mention your funding type when contacting your admin team. We will guide you through the process.