Telehealth Psychology
Accessible Online Therapy
Telehealth counselling at Helios Psychology is delivered via phone or video call by one of our registered or clinical psychologists. These online sessions provide evidence-based psychological care to people across Australia, not just those who can visit our Manning and East Fremantle clinics.
We offer Telehealth appointments to children as young as 6 years old, where appropriate. Additionally, some of our psychologists offer a flexible hybrid approach to counselling sessions, allowing you to choose between Telehealth and in-person sessions throughout your journey with us.
Please note: online therapy may not be suitable for all individuals. This can include individuals with acute psychiatric presentations or severe self-harm risk requiring in-person clinical support. Telehealth availability is at the psychologist’s discretion. If you are unsure, contact us, and we will advise.
Telehealth is Suitable for:
- Rural and remote Australians
- Individuals with mobility challenges
- Those who want to continue care after relocating
- Clients who prefer the comfort of home
- People with busy schedules or frequent travel
- Individuals working through trauma or grief
- Individuals managing anxiety, depression, and stress
Our Process for Telehealth Appointments
Similar to our in-person appointments, please get in touch with our admin team and indicate that you are after a Telehealth counselling session. Please note that psychologists’ availability varies; some offer Telehealth flexibly throughout your care, while others offer it on an as-needed basis (e.g., for illness or when unable to attend in person).
Our admin team will contact you within 24-48 hours and can advise you when booking your appointment with a suitable psychologist.
On the day of the appointment, make sure you find a quiet place with your phone or laptop nearby. The psychologist will call you (or let you know the online room if it’s a video call), and you begin your session, which usually lasts about 50-60 minutes, similar to a face-to-face appointment.
If you are a current client, you can discuss the suitability of Telehealth with your psychologist and request a Telehealth appointment.
Psychologists who offer Telehealth therapy:
We're Here to Help
If you have any questions or would like more information about our services, please feel free to contact us and we will get back to you as soon as possible.